ScentMatchers Phone Numbers and Emails

Toll-Free Number:

  • (800) 859-9878

Customer Service:

  • (800) 221-3363

ScentMatchers Email:

Customer Service
Send Message
Is this your business?
PissedConsumer Club

Contact Information

ScentMatchers Website:

ScentMatchers Help Center:

Corporate Office Address:

ScentMatchers
9892 Alba Highway
Elmira, Michigan 49730
United States

Fax:

310-584-6573

ScentMatchers Rating Based on 89 Reviews

Rating details

2.0
more details
Product or Service Quality
Price Affordability
Customer service
Website

Rating stats

Rating trend

Summary of ScentMatchers Customer Service Calls

28 TOTAL
CALLS
03:26 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ScentMatchers?

Request for Information Question:

  • “Order status of recent purchase”
  • “About an order”
  • “Received my order but don’t know how to use?”

Shipping and Delivery Question:

  • “Trying to find a package”
  • “Product NOT delivered”

Product/ Service Question:

  • “When will my order arrive”
  • “I order a bottle of perfume and it smells nothing like what it is supposed to smell like?”

Activation/ Cancellation Question:

  • “Unsubscribe”

Payments and Charges Question:

  • “Please stop my payments every month”

Account Question:

  • “They are over charging my account”

Refund Question:

  • “Refund status”

Website/ Application Question:

  • “No response via email and tried number on website to no avail.Bight $100 worth Ife perfume.No receipt email,no tracking number, absolutely nothing Chose a perfume from the list in order to not waste time matching scents.Will report to the BBB as well”

Return/ Replace Question:

  • “Not satisfied and no return call from customer service”

Other Question:

  • “Resolution”
  • “Would like to call to order”
  • “Re,-try Private Life by Sears again”

Compare ScentMatchers To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Scentbird image
1392 reviews
1.9
Fragrancenet image
346 reviews
2.2
Wen image
Wen
1798 reviews
2.2
Write a review
Do you have something to say about ScentMatchers? What happened? What can we help you with?
Submit review Don't show this popup